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Friday 14 September 2018

Social Studies: Fair Trading Act

At social studies we had to learn about consumers and producers. We're given a set of questions to see what we know about consumers, producers and the fair trading act.

1. What is the Fair Trading Act? 

The fair trading act protects you from being misled and being treated unfairly by shops and traders. This act applies to everyone in trade.

2. What is the commerce commission's goal? 

The Commerce Commission's goal is to enforce the Fair Trading Act and also provide guidance as who is in trade including whether sellers.
3. Who besides the commission is responsible for the act and can take their own legal action?
I think you are because you can make a complaint on the trader or the product to the commission. 

4. What are the two groups the act applies to?

Businesses and the consumer.

Understand Your Compliance Obligations 

1. What do the acts apply to?
To anyone in trade including overseas that supply goods or services in land within New Zealand

2. Does it only apply if you intend to deceive?
I think yes because the act prevents any kind of false accusations or any misleading information.

3. Whose "shoes" must the business put themselves into?
 I think the business has to put themselves into the commerce commission's shoes because the commerce commission enforces the Fair Trading Act and to do that they must be in reach of the business

4. What is the commission empowered to do?
The commission enforces the Fair Trading Act preventing consumers to buy misleading products or buying it for a high price than it should be.

Reporting A business

How do you report a business?
You can make a complaint to the commerce commission if you think the business is suspicious but they get thousands of complaints so it might take time for your complaint to be processed. 

Know Your Rights
Know Your Rights Fact Sheet

You would want to know your rights because you might buy something you want from a smaller business for a cheaper price but you don't know if it's are legit product or just a hand made one with poor quality. So if you bought a product you liked for a cheaper price and you're unsatisfied with it you could report that business and have them take legal action if the business doesn't want to give you a refund or anything. 

Source

Commerce Commission Website (Information and Fact Sheet)
Consumer Protection (Information)


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